Thanks, yeah its not on a PC that has had it previously and all installs up to the point where I enter the email/license code/computer name then goes off to transmit data to MTU and comes back failed, I managed to get Karaoke Home Producer installed, but the rest of my MTU software is somehow locked out and they are definitely not responding to tickets/sms/facebook messages, so I am thinking just get my files out of KMA format and switch to something else, there are plenty of options, just a shame as I really like MTU, but don't want my library locked into a format that wont work anywhere else, too much work spent ripping my original discs to just start over!
