Karaoke Forums

The graphics problem really got bad when CB started shipping CDR's rather than pressed discs. A lot of machines had problems with reading the burned discs even brand new right out of the jewel case. Plus the CDR's don't hold up anywhere near as long as a regular disc.

From what I've seen it's still a crap shoot whether you get a CDR or a pressed disc when you buy a CB disc.

Actually from what was explained in other forums after they had switched was that their original program had upgraded & lost support to the older format.
Keep the discs in working order and no problems. I have discs 20 years old without a single glitch that swipe that way - to me that is not an excuse!

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I've drawn our IT department's attention to all the comments here, and I'm sure that they'll address them going forward. The only way we'll ever improve our offerings and website is with the honest feedback of the users, so we thank you very much for taking the time to detail your experiences for us.

I agree with KarenB that the more recent discs don't play as well nor last as long. People keep saying just take care of them better but I think these are people who play them once to rip them and then don't end up playing them night after night. I have 10 year old discs that do still play fine but the new ones seem to mess up after just a few plays. I am not specifically referring to Chartbuster but in general, especially with some of the Custom discs. We have 3 different brands of players, one ancient and two new so I don't think it is just the players, either.

I want to thank all of you for your comments. We are actively seeking ways to make the website a better experience and realize that your input is very important in achieving that goal. Please feel free to email us with any suggestions, problems or complaints and we will be glad to help. Send emails to: info@chartbusterkaraoke.com

Some items we are currently working on for the website:
Speed of the site - we are reworking the way our database is proceesed. It is massive in size due to the number of products and tracks that we have. This will help with overall speed of the site, searches, and allow us to add more features.
Coming Soon - we are looking into adding this feature
Custom Karaoke - we are building a single page interface that will allow you to create your custom karaoke all from one page.
Digital Downloads - we are building the same interface for digital downloads that we are building for custom karaoke.
Monthly Subscriptions - this is in the process of being added as well

Hope this helps, look forward to hearing from you.

Todd

As long as we are at it--background singers--some of CBs background singers are just overpowering. "In Color" comes to mind. That guy is way too loud.

Okay--the good news is that I ordered a Custom from CB on Tuesday and even just by Media Mail, it still arrived in time for the Friday show. Amazing.

HOWEVER--those darn background singers--just played The Script's "Breakeven" and at the end, the singer's part is taken over by a very loud background singer and the singer is switched to singing the background. Guess CB presumed that a singer couldn't handle doing the bit of improvising against the chorus at the end? It really throws you off when you grab that breath to go a bit higher and instead some pre-recorded guy jumps in and steals the thunder.

Just ordered a disc with that track and am disappointed to hear that's what I can expect.

Now if I had ordered a Milli Vanilli artist disc, I'd expect to have the lead vocals present.

It's a commen thing to do, even on other brands--another that comes to mind is Sugarland/Bon Jovi "Who Says You Can't Go Home" where they have put in her voice doing all of the improvising near the end. Also Zoom's version of Pnik's "Please Don't Leave Me" has the singer stick to the chorus rather than deviate from it. Those two I don't mind so much but this one really jumps the gun. It basically has the pre-recorded voice take over the song.